Frequently Asked Questions

How long does an order usually take?

Usually an order takes between 1-2 weeks to complete. During peak periods such Mother’s Day or Christmas, your order may take 1-3 weeks. If you require your order to be sent earlier, please send a message through via the CONTACT US TAB before placing an order so that I can make sure your order can be processed, created and posted in time.

Where is three angels boutique located?

Your sentimental piece is hand stamped by hand and hammer right here in Canberra, Australia.

Can you tell me about the metals you use?

You can read more about our metals under PRODUCT INFORMATION but in short, our metals have been selected to provide a special keepsake that will not tarnish or erode over time. Three Angels Boutique understands that your hand stamped piece contains special meaning to you, and we want your sentimental piece from Three Angels Boutique to last.

i have something in mind that i want and can’t find it in your store

That’s fantastic! I look forward to working with you to create your vision. Three Angels Boutique is always happy to discuss what you are after, and if I can make it, I will! Just send an email via the CONTACT US TAB or contact through our FACEBOOK page. Looking forward to creating your keepsake piece.

What fonts can i choose from?

Sculptor is the most popular font, suiting pieces for both males and females perfectly.

what is your Return policy?

As all items are custom personalised as per your specifications and created just for you, I do not offer returns or exchanges due to change of mind or inscription. However, if I have made a mistake with inscription or if your item is faulty; I will gladly remake your order for you where possible. In the event that a piece if no longer available, I will provide an exchange or refund. All refunds and exchanges are at the discretion of the owner of Three Angels Boutique, and your statutory rights will be upheld.